Shipments and deliveries
GENERAL INFORMATION
All orders placed before 14:00 p.m. will be shipped that same day. Those made later will be sent a day later.
If for any reason you would like to make a change to your shipping address, please contact us as soon as possible.
When your order has been shipped, you will receive an email with the tracking number.
WHAT ARE THE TURNAROUND TIMES?
Spain (Peninsula) |
Balearics | European Union | |
Standard Shipping | 4-6 days | 5-7 days | 5-8 days |
Express shipments | 24-48h | 48-72h | 2-5 days |
*Deadline in working days from the date of shipment
For shipments outside the European Union, the estimated delivery time is 5-8 days, although this may vary depending on the country. Shipments to countries outside the EU may incur additional fees and taxes, which in any case will be the responsibility of the buyer. We undertake to carry out the procedures and prepare the necessary documentation for the corresponding customs procedure.
WHAT ARE THE SHIPPING COSTS?
Spain (Peninsula) and Portugal
- Purchases over €100 - FREE EXPRESS SHIPPING
- Purchases less than €100
- Express delivery - €5,99
- Standard shipping - €3,50
Balearics
- Purchases over €100 - FREE EXPRESS SHIPPING
- Purchases less than €100
- Express delivery - €9,90
- Standard shipping - €3,99
European Union
- Purchases over € 200
- Express shipping 2 to 5 days - FREE
- Purchases less than €200
- Express delivery - €15
Rest of the world
- Purchases over €250
- International Shipping - FREE
- Purchases less than €250
- International Shipping - €20
EXCEPTIONS
For logistical reasons, shipments to Andorra, the Canary Islands, Ceuta, Melilla, Switzerland, Ukraine, Russia, Macedonia, India, South Korea and North Korea are not available at the moment.
ANY QUESTIONS?
If you have any questions you can contact us en the phone 634 457 121 or by sending an email to team@secretandyou.com